Managed IT · Security readiness · Fractional IT leadership
IT for companies that have outgrown ad hoc support.
Somewhere between 50 and 300 employees, “someone handles IT” stops working. The questions arrive daily, the devices multiply, an insurer starts asking questions, and no one owns the answer. Kanso IT closes that ownership gap with written standards instead of improvisation.
Seven questions. You get a recommended starting point, one alternative, and the reasoning — or a plain answer that we are not a fit.
Ownership diagnostic
Where does each of these actually sit today?
This is the fastest way to see the gap. If the middle column describes your company more than the right column, the problem is not effort — it is that nobody owns the standard.
| Responsibility | Ad hoc pattern | Owned pattern |
|---|---|---|
| Employee help desk | Whoever answers first | Named intake with triage rules |
| Laptops and devices | Bought as needed, tracked nowhere | Inventory with refresh planning |
| Accounts and access | Created ad hoc, rarely removed | Onboarding and offboarding checklist |
| Network and connectivity | Escalated to the carrier by anyone | Documented config, single owner |
| Security questions | Answered from memory under deadline | Written baseline and reusable answers |
| Vendors and renewals | Approved when the invoice appears | Renewal calendar with owners |
| Roadmap and budget | Decided in the meeting it came up in | Written plan reviewed quarterly |
If mostly middle column
Start with ongoing coverage. The pattern repeats because there is no operating model, not because people are careless.
Managed ITIf the security row is urgent
Start with a readiness baseline. An insurer or customer deadline sets the sequence for everything else.
Security ReadinessIf the last row is the problem
Start with leadership. More hands will not fix decisions that have no owner or written plan.
Fractional IT LeadershipTriggers
Companies usually call in one of these moments
None of these are emergencies on their own. Together they mean the informal model has run out.
- The same employee IT issues repeat every week
- One internal IT person is carrying everything
- A second or third location is opening
- A cyber-insurance application or renewal arrived
- A customer security questionnaire is holding a deal
- Onboarding and offboarding happen differently every time
- Device and account sprawl has no inventory
- Leadership is spending meeting time on technology decisions
Services
Four engagements, clearly bounded
Managed IT
Ongoing support for employees, devices, and infrastructure.
Not for: One-off break/fix visits or hourly emergency-only work
Security Readiness
A defined assessment and a remediation plan you can act on.
Not for: Penetration testing or red-team exercises
Fractional IT Leadership
Roadmap, budget, and vendor decisions with an owner.
Not for: Day-to-day help desk on its own
Multi-Site IT
One standard applied across every office you open.
Not for: Global enterprise infrastructure outsourcing
Fit
We would rather tell you no early
A short, honest boundary saves everyone a quarter.
A good fit
- US companies with roughly 50–300 employees
- Too complex for informal support, not ready for a large IT department
- A COO, CFO, CEO, head of operations, or IT manager driving the decision
- Willing to work from written standards
Not a fit
- Consumer or home IT support
- Five-person startups needing occasional laptop help
- Enterprises with mature global IT organizations
- Custom software development
- Buyers whose primary need is a specialized 24/7 SOC or MDR service
Guides
Practical reading, no gated downloads
Cyber Insurance Readiness Guide
The controls insurers ask about, what an honest answer looks like, and how to close gaps before renewal.
Internal IT Team vs MSP Guide
A decision table for hiring internally, outsourcing, or running a hybrid model at 50–300 employees.
Opening a New Office: IT Checklist
A week-by-week checklist for opening an office, ordered by lead time instead of convenience.
Next step
Start with the assessment, not a sales call
The assessment produces a recommendation you can act on even if you never contact us. If you do want a person to look at your situation, the request form at the end sends your answers straight to Kanso IT.
Kanso IT is a new service brand. Site content describes intended service scope and does not represent customer history, certifications, or guaranteed outcomes.